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iCare

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The Mac Store is proud to offer iCare™, our exclusive customer care program designed to give you complete peace of mind (and more!) with your ownership experience.

iCare is designed to not only cover you in case of any problems, but also to offer you great support, assistance and special offers during your one year of coverage. The great thing about iCare is that any one of these six great services can more than pay for the cost of the program. You can't lose!

Here Are the Great Benefits You Get With iCare:

  • Free Loaner icon

    Free Loaner

    With iCare, if your machine needs repair and it's going to be in the shop for more than a day, we'll give you a Macintosh laptop on loan absolutely free to help tide you over.

  • GadgetTrak Subscription icon

    GadgetTrak Subscription

    iCare includes a one year subscription to GadgetTrak, the best way to locate your stolen or misplaced computer via the internet. This is a $34.99 value. More Info »

  • Priority Service icon

    Priority Repair Service

    Get the full VIP treatment. iCare members will automatically be moved to the front of the line for in-house repair service.

  • Classes Online with TheMacU

    TheMacU offers in depth Mac video training Apps. Learn lessons directly from the instructor's display with high definition recordings. More Info »

  • Free House Calls Visit icon

    50% Off Your First House Calls Visit

    Sometimes it’s nice to have an expert technician come to your location when you’re having issues. Things like internet connectivity and networking issues aren’t always easy to diagnose when a computer is in the shop.

  • Ten Percent Off icon

    Ten Percent off Any Used Mac

    Did you know we carry a very large inventory of used Macs. As an iCare member, you'll get an additional 10% off the already competitive prices on any used Mac we sell.

  • Mac Setup icon

    Mac Setup

    If you purchase iCare with a new Mac, we'll install software and transfer files onto your new Mac for free! So from the first time you turn it on, your Mac will be set up just the way you want it.

  • iCare Quarterly Deals icon

    iCare Quarterly Deals

    iCare members will receive exclusive offers via email about once a quarter on the hottest Apple-related merchandise around.

iCare Price List

  • iCare with the purchase of any new Mac purchased with AppleCare*: $99
  • iCare with the purchase of any new Mac without AppleCare: $149
  • iCare purchased to cover any currently owned Macintosh: $199
  • iCare one-year renewal or addition, available on any Mac you own: $199

*AppleCare is an important component to the overall experience of owning a Mac, both in terms of extended warranty and manufacturer support. The Mac Store highly recommends purchasing AppleCare whenever you buy a new Mac, and we have discounted iCare to support that.

Note: The iCare benefits are valid for the individual making the purchase as well as his or her immediately family. Services, such as the Free Loaner and priority Repair Service, are limited to three separate computer systems per year, regardless of where purchased.

Please review our Terms and Conditions for this product.

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