The Mac Store HelpDesk
Looking for a quick answer to a simple question? Want to sit down and talk with someone about an elusive issue? Do you need to consult with someone about a RAM or hard drive upgrade? Do you just need some help?
Despite the fact that technology is supposed to simplify our lives, we all know technology is far from simple. In this era of abundant self-help retailing, it's more important than ever to have experts you can trust available to provide the help you need, whether it's in regards to a Mac, "i" device, peripheral, or all of the above.
To get that help, just make a Mac Store Help Desk appointment, and we'll give you 15 minutes of free support. Most of the time, that's all you'll need to get your problem solved or question answered.
If it turns out your problem or question is more complicated than that, you can upgrade to a 30 minute in-store HouseCall for only $49.
The Mac Store also offers HouseCalls directly in your home or business for just $99 an hour (travel/trip charges may apply), as well as our industry-best Authorized Service Department, where our Apple Certified Technicians can diagnose and repair even the most complicated of hardware issues.
There's no waiting at the Mac Store! If you have a narrow window of time available for computer troubleshooting, you can simply schedule an appointment online with one of our Macologists for the time that best suits you.