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iCare

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The Mac Store is proud to offer iCare™, our exclusive customer care program designed to give you complete peace of mind (and more!) with your ownership experience.

iCare not only covers you in case of any problems, but it also includes an impressive package of support, assistance and special offers during its full year of coverage. In fact, using just two of these six great services will more than pay for the cost of the program!

Here Are the Great Benefits You Get With iCare:

  • Two Sessions

    Two Sessions of your Choice for Free!

    Whether you want some hands-on training or need help fixing your misbehaving Mac or iDevice, we’ve got a Session for you. Starting with a free assessment, we can quickly put together a solution that fits your needs, saving you endless headaches and frustration. Our Apple-certified Macologists are second to none when it comes to knowledgeable sup- port and training.

  • Free Loaner icon

    Free Loaner

    In the rare instance your Mac needs repair and is going to be in the shop for more than two days, we’ll loan you a Macintosh laptop absolutely free to help tide you over.

  • Priority Service icon

    Priority Repair Service

    In addition to the above, iCare members will automatically be moved to the front of the line for in-house repair service. With the popularity of Macs booming, this can be a real time-saver!

  • Mac Setup icon

    Mac or iOS Device Setup

    If you purchase iCare with a new Mac, we’ll install software and transfer files for free! So from the first time you turn it on, your Mac will be set up just the way you want it. On iOS devices, we’ll work with you to ensure you understand how to restore your device from the cloud or your home computer.

  • Free House Calls Visit icon

    25% Off Your First House Calls Visit

    When you’re having internet connection or networking issues, or if you just need someone look at your set-up to ensure it’s working at maximum efficiency, a House Call by one of our expert technicians can be just the right ticket.

  • Ten Percent Off icon

    10% Off any Used Mac

    As another extra benefit to our iCare members, you’ll get an additional 10% off our already nationally competitive prices on any used Mac we sell, for the duration of your iCare membership. Limit one per customer per year.

iCare Price - $99.00

AppleCare is an important component to the overall experience of owning a Mac or iPad, both in terms of extended warranty and manufacturer support. The Mac Store highly recommends purchasing AppleCare whenever you buy a new Mac or iPad, and we have discounted iCare to support that.

Note: The iCare benefits are valid for the individual making the purchase as well as his or her immediate family. Services, such as the Free Loaner and priority Repair Service, are limited to three separate computer systems per year, regardless of where purchased.

Please review our Terms and Conditions for this product.

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